
Clarion West Workshop Methods
Clarion West strives to build a workshop space in which students and instructors establish community, discuss and unpack craft, and center students’ goals. The workshop serves as a microcosm, reflecting the culture and community that Clarion West promotes in its Six-Week Workshop and beyond.
This page outlines our core values, our workshop models, and other methods we employ in the classroom, with the overall goal of providing a safe space for participants to explore concepts of race, class, gender, and sexual orientation within and beyond the genre of speculative fiction. The history of this project is outlined under The Evolving Workshop Culture Project.
Clarion West Workshop Core Values
Clarion West strives to create a workshop environment that models the following core values: Centering & Empowering the Author, Equity & Accessibility, Inclusive & Safe Community, Connection & Collaboration, and Innovation & Creativity. Through changes to our workshop models, community building goals, staff training in addressing microaggressions and conflict, and new staff positions like that of workshop facilitator, we hope to offer students a six-week workshopping experience that is supportive, inspiring, connecting, and empowering.
Core Values
Centering & Empowering the Author: The goals of the author are the focus of the workshop. The author is the expert on their own work. Workshop participants offer supportive feedback that considers the strengths of each other’s story. Questions about the work come from a place of curiosity, and recommendations are tailored to achieving the author’s intentions. Authors leave the workshop feeling empowered and excited to continue work on their piece.
Examples
- The author shares a written statement before the workshop that may state their goals or intentions for the piece, ask questions of readers, or give helpful context or background.
- The author can speak to what type of feedback is and is not welcome in their workshop.
- For example, workshop participants may be asked to refrain from sharing feedback related to their personal tastes or agendas unless the author asks for this type of feedback.
- The author decides what workshop model they would like to use.
- The author is not silenced during the workshop. Some models allow the author to ask their peers questions about the work or lead the workshop itself.
Equity & Accessibility: The workshop consciously and actively works against models that uphold white supremacy, ableism, and other forms of oppression. Through a set of community agreements, workshop classes can decide how they wish to address grievances like microaggressions. Students will have opportunities to coordinate requests for accommodation with staff in advance of the workshop, as well as regular check-ins with the staff to address additional concerns. Additionally, the class will have regular access need check-ins throughout the workshop. To the extent that the organization is able to accommodate accessibility requests, workshop models may be adjusted to ensure their accessibility.
Examples
- Students may begin their workshop with a statement of access needs. They can also use author statements to make access requests or express which feedback styles work best for them.
- Authors are not required to remain silent.
- Authors are the experts on their work.
- The workshop uses a system for sharing feedback that does not privilege certain voices over others.
- The workshop has a facilitator who can intervene, redirect, and ensure all voices are heard/expressed.
- While instructors are expected to offer valuable perspective, they are not held as the ultimate authority on a student’s work.
- Breaks are typically scheduled between workshops (which run about 30-60 minutes), and additional class breaks may be requested/scheduled as needed.
- Students may request additional accommodations with advanced notice, such as a note taker, live captioners or ASL interpreters. *
* Some requests may require additional funding, including but not limited to seeking donors, accessibility grants, and support from local institutions.
Inclusive & Safe Community: The workshop functions as a community that takes into account the needs of the individuals within the group. The health and safety of the community matters. Adjustments and accommodations are made for the sake of the mental health and physical wellbeing of participants. The workshop sees and respects the wholeness and humanity of each writer.
Examples
- The class is given time to create a set of community agreements at the initial orientation session. This is an opportunity to ensure access needs can be shared, address how conflict may be resolved, how students would like to be treated by their peers, and to shape a cohort’s class culture.
- The vulnerability of sharing art, especially first drafts, builds trust. We ask our students to treat one another with kindness and respect, and follow our community agreements and Code of Conduct.
- The group discusses the use of content warnings, students have the option to make an informed decision as to when or whether they can engage with a text, and it is possible to opt out of workshopping a piece.
- Regular check-ins are scheduled to see how participants are doing with workload, stamina, morale, etc. Students may call a meeting at any time or privately reach out to staff for support.
- When possible, students are put in touch with alumni mentors who may share similar identities or experiences and act as another source of guidance or support.
Connection & Collaboration: The workshop brings together writers from all walks of life and offers them a space to share and connect. Furthermore, the workshop is framed as a collaboration between the author and participants as opposed to a one-way relationship in which participants give the author prescriptive feedback on how to improve their writing. Instructors are also invited to connect and collaborate with this group from week to week. While instructors bring a valued perspective, it is just one piece of the overall feedback an author will receive on their story.
Examples
- The workshop space is intentionally built to create connections between students, instructors, and staff.
- The workshop can be conversational, allowing for the author to respond to feedback in the moment.
- Participants learn how to frame their feedback as questions to elicit a more generative discussion.
- The author may discuss their work with a close reader prior to the full-group workshop.
- Prescriptive feedback may be allowed if the author requests it, but it is not the basis for workshop feedback.
- Students may collaborate on authoring story assignments.
- The class as a whole may make decisions about elements of the workshop, with a nod from their instructor and/or staff.
Innovation & Creativity: The creative writing workshop is not limited to traditional models. Creative forms of feedback and workshopping are welcome as long as they serve the best interests of the author and the community. Innovative writing and innovative workshopping go hand in hand.
Examples
- The author has opportunities to develop their own form of workshop.
- Elements of different workshop models may be blended together based on an author’s or class’s needs.
- Participants are willing to experiment and try new things, and to have patience with the process of fine-tuning adjustments.
- If the needs of any students or the group are not being met, adaptations can be proposed and adjusted as needed.
Clarion West Workshop Models
As a result of significant and generous feedback from alumni, Clarion West has moved toward developing and beta-testing workshop models that move away from a “one-size-fits-all” Milford Model into an author-centered approach.
We are open to models suggested by our instructors so long as they demonstrate elements of our core values. The models Clarion West developed in our experiential sessions are described here, as well as new models we have developed or added in recent years. Workshop staff will continue to update and add models as we discover what works best for our students and workshop format.
A note on language:
- “Author” refers to the student who is presenting their story for workshop.
- “Instructor” refers to the person leading the class in critique.
- “Facilitator” refers to the staff member who guides the group through the steps of each model and offers support to the author as needed.
Other references:
- Please see our “Close Reader Guidelines” to understand how this role is used.
- “Author Statement Guidelines” are available at this link. We highly recommend allowing students to submit author statements with their stories. These may be appended at the beginning or end of the story, depending on the information the author would like to share.
Conversational/Interview Model
The Conversational/Interview Model starts with a brief check-in with the author, thereby leading with their intentions for the piece. This model not only honors the author’s intention but also approaches their work holistically: considering their intended audience and language decisions, and offering appreciation for what is already on the page. This model was introduced to Clarion West by Nalo Hopkinson at the 2021 Six-Week Workshop and further developed during a series of experiential workshops held in Spring 2022.
*A close reader can be assigned for this model in order to help the author prepare for questions or to help them think through what they want to get out of the workshop. If needed, the author can request that the instructor share their questions shortly before class so they can begin thinking about answers in advance.
*The author may choose to submit their story with an author statement, which can help the instructor and class determine how to direct their critique.
Duration: 40 minutes
- Interview stage: (10–15 min) The instructor interviews the author. Emphasis on the intention of the author (influences, inspirations, relevant questions about the audience) and on things that the author wants help with/wants to hear their peers discuss. The instructor is encouraged to put on different hats, if needed (interviewer, publisher, editor, and reader). The purpose of this role is to prepare the author for the kind of questions that an author is often asked when their work goes out in the world. For example, questions about themes present in the author’s work, stylistic choices, decisions in the work, etc. Therefore, the questions should support that goal.
- Q and A stage: (15 min) Moving in a circle or some other order determined by the class, participants speak to what they admired about the piece and ask questions about things they noticed (themes, decisions, repetition, patterns, or even character decisions). Participants are encouraged to imagine they are at a reading when they ask questions of the author, giving the author that sense of authority on their piece. Questions should still help the author think deeply about the piece, and may introduce critical commentary, although we encourage language that introduces the possibility of doubt rather than speaking in absolutes, i.e.: “I found that…” “for me…”
- Role of instructor and/or facilitator: To guide the conversation and direct back to the author when appropriate, affirm the author in their intentions, etc. The author is never silenced at any point. It’s recommended that the instructor checks in with the author every once in a while to make sure that the author feels empowered to speak about their decisions or ask questions they might have.
- Final questions and clarification: (5 min) At the end, the author gets an additional 5 minutes to ask questions about anything they want further clarification on or to answer any questions they see fit. They can also use this step to talk about what they’ll do next or their plans for revision.
Lerman/Huang Method
This model was developed by author S.L. Huang based on Liz Lerman’s Critical Response Process and tested during a series of experiential workshops held in Spring 2022.
*A close reader can be assigned in this model in order to help the author prepare for questions or to help them think through what they want to get out of the workshop. The close reader can support the author in the final discussion or re-direct at any point if they feel the conversation is getting side-tracked from the author’s intention.
Duration: 45–50 minutes
Before workshop:
When the author submits their story, they should include the following:
- A short introduction or author statement that details their intention.
- 1–3 guiding questions for readers.
- Lightning Round: (10 minutes) Participants go on a lightning round detailing one thing they loved about the piece, that stood out to them the most, or that made the greatest impression — all geared towards positive feedback. Think about this round as giving the author information, not necessarily compliments. For example, it’s more helpful to hear “I loved the Gothic atmosphere, and the scene where the vampire almost bites Cassie gave me chills” than “I loved it!” (Readers: If you find yourself adding lots of little hearts to the text etc., try to dig a bit deeper into what you loved.)
- Author’s Intent: (3 min) The author may briefly remind the class of their intention for the piece and any guiding questions.
- Neutral Questions and Critique: (10–15 min) Participants go in a circle asking questions about the work (we recommend starting with two questions apiece at this stage). These questions should honor the author’s intention and should stem from curiosity about the work and an interest in supporting what the author wants to do. The intention of this stage is to create a dialogue and foster understanding between the readers and author. Some examples of questions:
- “Have you considered including more about Melissa’s motivations in wanting to pursue a career in aviation?”
- “What does it mean to be a part of this town for these characters? What are some of the dynamics of this place?”
- “How does the death of their parents influence the main character’s decisions at the party?”
- Discussing Author’s Intent: (10–15 min) In this round, participants comment on the work taking into account the author’s intent. This is an appropriate stage for participants to address craft questions that they have about the piece or moments where they needed more clarity. For example: “You mentioned wanting to include your love for astrophysics in this piece, and that’s absolutely evident from the in-depth descriptions of how engines work. You also mentioned wanting the piece to be accessible for everyone. I think this works really well overall, but on page 2 (paragraph 3) I had a little trouble understanding the descriptions of fuel injectors. I wonder if you could simplify that description with a metaphor that would make sense for this character to use, for readers who might not be as familiar?”
- Remaining Questions: (Time dependent ~5 min) Author asks more questions about anything that came up or discusses something that came up in workshop.
Modified Milford Model
For many years, Clarion West employed the traditional Milford model for workshops. It has the benefit of allowing everyone in the class to speak about a story, but some of its drawbacks included silencing the author and not allowing them to speak to any of their intentions or goals with the story. We have updated this model to allow authors to submit an author statement with their stories that helps direct their workshop. Furthermore, authors will not be asked to remain silent in this model. This model was developed by Clarion West’s Core Workshop Group for the 2021 Six-Week Workshop and tested during a series of experiential workshops held in Spring 2022. Clarion West staff further developed and differentiated the model between Summer 2023 and 2024.
Role of close reader in this model: A close reader can be assigned for this model in order to help the author prepare for questions or to help them think through what they want to get out of the workshop. If needed, the close reader can redirect the conversation if they feel the discussion is getting side-tracked from the author’s intention. In Steps 4 & 5 (Author Response and Follow-Up Discussion), they can also remind the author of questions that they wanted but forgot to ask.
Duration: 45–50 minutes
Before Workshop: The author submits their story and an author statement. It may be as simple as stating their intentions and several guiding questions, or they may prefer a more in-depth letter.
- Author’s Intent: (1–2 min) The author briefly restates their intentions and guiding questions for readers, or briefly summarizes their author statement. If the submission is an excerpt of a longer piece, if it’s unfinished, etc., this is a good time to let the class know. If the student isn’t sure what to ask of the class, the instructor may use this time to ask some guiding questions, ex:
- What prompted this story?
- What are some ideas that you wanted to incorporate?
- Do you have a particular audience in mind?
- Is there anything in specific that you want the class to discuss?
- Roundtable discussion: (27 minutes for a group of 18) Going in a circle, or other order determined by the class and facilitator, students discuss the story for one-and-a-half minutes (1.5 min) each. If a close reader is being used, they will start, setting the tone of the discussion and touching on the themes the author wants to bring up. Students are encouraged to talk first about what struck them in the piece or what they admired and THEN pose questions✽ for the author to consider or to answer during Step 3. The author may choose to briefly answer a question during this step, or to interject and redirect critique, but for the most part this stage is about listening to classmate feedback.
- Instructor Feedback: (3–4 minutes) The instructor has a turn to provide feedback and pose questions for the class.
- Author Response: (2–3 minutes) The author has 2–3 minutes to respond or pose additional questions to their classmates and instructor.
- Follow-Up Discussion: (5–10 minutes) The full class participates in a discussion led by the instructor. The author is never silent, and is encouraged to use this discussion to further comment/ask questions about what wasn’t clear or what they need help with.
- Next Steps (optional): (5 minutes) The instructor may choose to synthesize the main points, or ask the student to do so and discuss their plans for the work moving forward.
✽Question examples (for Step 2):
- “Have you considered including more about Melissa’s motivations in wanting to pursue a career in aviation?”
- “What does it mean to be a part of this town for these characters? What are some of the dynamics of this place?”
- “How does the death of their parents influence the main character’s decisions at the party?”
Deep Listening Model
A model from Felicia Rose Chavez’s work: a pedagogy of deep listening and empowering the student. This model was tested during a series of experiential workshops held in Spring 2022.
Duration: 35 minutes
Before Workshop:
- Authors free write about their intent for the piece (value, purpose, hopes) and set goals for the piece. What do you want this piece to accomplish? You may wish to turn this in as your author statement, or to condense a portion of it for the author statement.
- Close reader: Authors are encouraged to request a close reader for this model. The author should meet with their close reader and discuss the questions they want to ask participants. The close reader is helpful too in offering a different perspective. For example, they can share information with the author about things they noticed as a reader that weren’t as clear or questions that the author is not asking but should consider, etc.
In Workshop
- Author Statement: (5–10 min) This model is directed by the author. They start the workshop by explaining what their goals are for their piece and what kind of feedback they need, and what kind of feedback is not needed at this time.
- Conversation Directed by Author: (10–15 min) This stage is a dialogue. The author directs the conversation and asks questions, when relevant.
Examples of questions:
- “Did you think there were enough descriptions of the city for the reader to get a sense of the setting where the story takes place?”
- “In terms of characterization: What were some things you were curious to learn about the father that were not yet on the page?”
This stage is also about deep listening. Encouraging the author to listen to peers and take notes about what resonates.
Note about close reader: The close reader can help support the author in this section. They can ask questions, speak when there are silences, or even redirect conversation when they notice the workshop is veering away from the author’s intention.
- Follow-Up Questions: (10 min) Last questions and open dialogue about anything that isn’t clear. The author can provide a reflection at the end of the workshop about what they learned and next steps for the piece.
Fonda Lee’s Hybrid Milford/Lerman Model
Fonda Lee introduced this model at the 2022 Six-Week Workshop. Clarion West staff further developed and differentiated the model between Summer 2023 and 2024.
Duration: 45–50 minutes
Before Workshop: The author submits their story and an author statement. It may be as simple as stating their intentions and several guiding questions, or they may prefer a more in-depth letter.
- Author’s Intent: (1–2 min) The writer begins by making an optional explanatory statement about their piece based on their author’s statement. This is your opportunity to let readers know what your intentions and goals are for this story and to provide guidance as to what type of feedback you’re hoping to get. You may wish to pose two or three specific questions that you would like answered. Example: “I’m trying to ramp up tension and suspense all the way to the big reveal. Where do you think the story does that effectively and where could it be improved?”
- Rapid Round: (3–5 minutes) Participants go in a circle and BRIEFLY detail 1–2 things they admire about the piece, such as: What did you love (and why), what stood out, or what made an impression? Gear the positive feedback toward giving information, not merely general compliments. Briefly summarize a scene or a moment you remember from the piece, without offering judgment.
- Example: “You did a great job making this character’s voice very distinct in dialogue and their motivations so relatable that I rooted for them throughout the story.” Example: “I remember the moment when Amy got lost in the woods and started talking to the deer, it was really unexpected.”
- Neutral Questions: (20 min) Volunteers raise hands to participate. The instructor begins the critique by posing neutral questions to the class and/or author. (The instructor will offer their critique at the end of this round.) The volunteers take turns offering their critiques, making sure to include their own neutral questions as part of the feedback. These questions should come from a place of curiosity and create a dialogue that supports what the author is trying to do.
- Example: Rather than, “It’s a cliché for the character’s parents to die, why did you make that choice?,” say, “Why is it important that this character is an orphan? How does the death of his parents influence his outlook and decisions at the outset of the story?”
The questions ought to provoke thought. The author is a listener; they are not expected to respond although they may do so briefly to provide information or clarification.
- Instructor Feedback: (3–4 minutes)
- Author Response and Class Discussion: (10 minutes) The author may respond more fully to comments and questions at this time, and direct or open a full-class discussion in which readers express additional feedback and thoughts. Classmates comment on the work and provide additional feedback, taking into account the author’s intent.
For the sake of time, students should limit their remarks to 1–2 minutes.
- Next Steps (optional): The instructor may synthesize the main points and/or ask the student for their key takeaways and plans moving forward. (If we’re out of time, this can take place during the afternoon student conference.)
Workshop Models Support Our Core Values
The workshop models outlined on this page are samples of the many forms a rigorous writing workshop can take. Although the models come with detailed instructions, they are flexible, and many aspects may be adapted to assist in making the workshop experience more accessible for different writers. It’s important to know if there are access needs within a group, especially for the author, and to be attuned to the people and contexts in the workshop space. Adjustments may be needed based on accessibility, the number of participants, their workshop experience, time constraints, the length of pieces being workshopped, participants’ cultural backgrounds and literary traditions, and other variables.
What should remain constant is a commitment to a set of core values that place the author at the center of the workshop and support them in crafting their work toward their vision for it.
Below you will find examples of how different workshop models support the core values.
Conversational/Interview Model
- The author is centered through the interview, which positions them as the expert on their piece and their writing process.
- This model takes an egalitarian approach, offering students a professional interview experience in an inclusive, community-minded format.
- An interview as a form or workshop is an innovative way for an author to process their work and receive feedback.
- Answering the “audience” questions is a form of collaboration.
Lerman/Huang Method
- The author has the opportunity to collaborate with a close reader before the workshop.
- The first round of positive feedback empowers the author.
- Workshop participants each have the same amount of time to share feedback, allowing for more equitable air time.
- With time for open discussion, workshop peers can ask questions of each other. They are encouraged to use neutral questions and approach the author with curiosity and the intent of starting a dialogue.
- Feedback/critiques are given in relationship to the author’s intent for the piece, putting their goals at the center of the workshop.
Modified Milford Model
- The author has the opportunity to collaborate with a close reader before the workshop.
- The author is centered at the beginning of the workshop when they state their intent for the piece and offer any other information before the critique begins. They are supported with tools like community agreements and access check-ins, and they are able to speak up during the workshop at any time.
- Workshop participants each have the same amount of time to share feedback, allowing for more equitable air time.
- With time for open discussion, workshop peers can ask questions of each other.
Deep Listening Model
- The author leads the workshop in this model, centering their questions, goals, etc. They are encouraged to share any relevant access needs at the beginning of workshop.
- The author collaborates with the participants by posing questions and guiding the conversation.
- The author has the opportunity to collaborate with a close reader before the workshop.
Fonda Lee’s Hybrid Milford/Lerman Model
- This model arose out of the needs of a workshop community during an exhausting, Covid-era six-week workshop.
- Participants empower the author through balanced feedback that includes strengths, questions, and comments based on the author’s intent.
- Workshop participants each have the same amount of time to share feedback, allowing for more equitable air time.
- With time for open discussion, workshop peers can ask questions of each other. They are encouraged to use neutral questions and approach the author with curiosity and the intent of starting a dialogue.
Help Build
Following experiential workshop sessions in 2020 and 2021, instructor and alumnus Andy Duncan and Clarion West staff crafted a set of guidelines for workshop titled “Help Build! Or, Talking About Work in Progress.” This document has been updated annually following each Six-Week Workshop.
Unlike most workshop materials used before 2020, this document acknowledges that students are writing first drafts at Clarion West. Often, hastily! It’s not our expectation, nor should it be the expectation of their instructors or classmates, that these drafts will be printed word-for-word in a publication. “Help Build!” encourages readers to ask questions and engage with the author’s work, rather than searching out every flaw (many of which our writers are already aware). These guidelines are available to anyone running workshops, with attribution to Clarion West. We will update them frequently as we continue fine-tuning our approach. Download the guidelines.
Additional Workshop Tools
Author Statements: A brief, explanatory statement of intent from the author about the piece. This is an optional tool, which the author may use to provide context on the story, ask questions, state how they would like to receive feedback, and above all, describe their intentions for the piece. Author statements can help direct workshop so that an author gets the feedback they most need. Learn more about author statements here.
Workshop Facilitator: The Workshop Facilitator is present in class for the duration of the workshop, providing leadership through workshop facilitation and engaging with instructors, participants, and staff. This role is intended to be an advocate for our students and a resource to our instructors. The facilitator will assist instructors in leading our new workshop methods and coach students as they engage with them. Any trained staff member may facilitate workshop.
Review of Critique Methods: Students are expected to read through the recommended critique models in advance and be ready to identify the methods that will best suit their personal needs and goals.
Community Guidelines and Expectations: Classes will have an opportunity to review existing Clarion West guidelines, including our Code of Conduct, and be ready to add to these sets of guidelines and expectations at the beginning of the workshop. Each class will develop a unique culture that meets the needs of the individual writers in the class.
Close Reader: The author may request a close reader for their text. This is a volunteer role typically filled by a classmate, although in some circumstances staff or the week’s instructor may take it on. The close reader acts as an advocate for the author during workshop. They may meet with the author in advance to discuss the story and can help guide the workshop and answer questions. Read the full guidelines here.
Mentors: Since 2021, Clarion West has connected each student with a mentor from the alumni or greater Clarion West community. Often, we make pairings to offer support from someone who has a similar background or experience to the participant.
The Evolving Writing Workshop
Clarion West has created a process for examining workshop and critique methods year after year to meet the challenges of underrepresented and emerging writers in today’s world.
Through changes to our workshop models, community building goals, staff training in classroom leadership and addressing conflict, and new positions like that of workshop facilitator, we hope to offer students a workshopping experience that is supportive, inspiring, connecting, and empowering.
Clarion West works to continuously improve the workshop and experience. We evaluate workshop and critique methods based on student and instructor surveys, consultant-led discussions with participants and alumni, and post-workshop review and suggestions from staff and instructors. We update our materials annually and train each year’s instructors and staff in facilitation. Finally, we continuously review new methods as they are introduced to us.
The initial study, review, and conclusions:
Between 2020–2022, Clarion West underwent an extensive review in which we learned how key components of the Six-Week Workshop, including critiquing methods and social interactions, have limited the experiences of writers from a broad range of underrepresented communities — especially those whose voices are still emerging in prominent speculative fiction outlets and who continue to face barriers to entry into the field.
We outline here key aspects of the project, undertaken with the guidance of project consultant and advisor Rachelle Cruz, a Core Committee of Clarion West alumni and instructors, and our workshop staff.
For a full description of the project, see our Overall Report on Evolving Workshop Culture.
Throughout the project, we posted detailed updates about our process:
Process, Goals, and Key Principles:
Under guidance of Rachelle Cruz and in coordination with the workshop staff, Clarion West moved forward with developing the following goals:
- Reflect on Clarion West’s history and experiences with workshop via the Six-Week Summer Workshop and other workshop offerings through an organizational inventory.
- Define and discover Clarion West’s vision for the Six-Week Workshop, other workshop offerings (in-person and online), and its workshop culture based on prior successful workshop experiences.
- Envision a workshop culture distinctive to Clarion West’s mission of equity, empowerment, and innovation — by providing a safe space for participants to explore concepts of race, class, gender, and sexual orientation within and beyond the genre of speculative fiction.
- Update existing and design new workshop models and protocols rooted in Clarion West’s mission and vision.
- Facilitate and participate in these new models.
- Assess Clarion West workshop models through surveys and community reflections.
- Create a plan for ongoing evaluation and training.
- Document the process.
The main goals of this project — providing a safer space for participants to explore concepts of race, class, gender, and sexual orientation within and beyond the genre of speculative fiction — will continue to evolve, but are now centered in everything the organization does.